Goods in transit are at the risk of purchaser for loss or damage. Claims for shortage or improper fulfillment of orders must be made within two weeks from the date of receipt. If goods appear defective the buyer should discontinue their use and notify Reese at once so the matter can be investigated. Reese does not assume liability for consequential damages or delays and claims for labor will not be allowed. Reese, at its option, shall repair or replace any part or component part which shall prove defective to the original purchaser.
All Reese Products are guaranteed for two years against defects in material or workmanship. Defective goods will be replaced or repaired, at the company's option. No claims for damage incurred or work done thereon will be allowed. Reese does not assume liability for consequential damages or delays and claims for labor will not be allowed.
Orders for special products, non-standard sizes or strip doors are subject to a cancellation charge based on labor and material used prior to cancellation.
No merchandise will be accepted for return without prior written approval. Specially fabricated products, non-standard drilling, non-standard sizes, or strip doors are not returnable.
Returned material must be of a recent sale (less than a year from invoice date), standard stock sizes, and in resalable condition.
A minimum of 32% restocking charge plus freight charges will be made.